Workflow

RAG Knowledge Assistant for Support Teams | FLOW

Make the page explain retrieval, answer quality, escalation, and how the assistant complements the workflow layer. This page is a dedicated BOFU landing page rather than a generic feature page.

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Search target

knowledge base chatbot template

Knowledge retrieval should still hand off when the task needs a person.

Use the first paragraph and subheads to mirror the buyer job. Google’s guidance in the report says the snippet often comes from page content, not just metadata.

Outline

Keep the page structured and commercially explicit.

A strong workflow page should read like a rollout guide, not a product brochure.

Hero

retrieval

handoff

analytics

FAQs

CTA

Primary CTA

Try the use case

Use a dedicated workflow page to convert search intent into a demo request, then support it with state and industry pages.

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