Responsible AI

AI should assist workflows, not silently replace accountable people.

Crescora AI uses AI to support classification, extraction, summarization, routing, recommendations, and response drafting. Sensitive decisions should remain under human review, especially in healthcare, finance, insurance, legal, education, compliance, and safety-related workflows.

Discuss My WorkflowView Pricing

Responsible AI

What this means before rollout

These boundaries are intentionally explicit so a pilot starts with shared expectations instead of vague platform promises.

Responsible AI principles

  • AI assists; humans remain accountable
  • Low-confidence cases should be routed to humans
  • Sensitive actions should include review or approval
  • AI answers should use approved business knowledge where possible
  • Customers should configure consent and data usage correctly
  • Audit trails should be enabled for sensitive workflows

High-risk workflow note

  • Crescora AI can support intake, reminders, status updates, document collection, routing, and handover workflows
  • It should not replace qualified professionals for medical, legal, financial, insurance, or regulated decisions
  • Sensitive cases should use human review, clear ownership, and audit trails