Use case

Collect feedback and reviews after each customer action.

FLOW requests ratings or comments after appointments, service completion, delivery, or support resolution.

What FLOW handles

A practical rollout path for this workflow.

Start with one high-friction step, prove the flow, then expand into the adjacent follow-ups.

Post-appointment feedback

Service completion ratings

Delivery follow-up requests

Review capture and reporting

Next step

Book a demo to map the first automation step, the handoff path, and the follow-up sequence for your team.